Terms of Service

    Last updated: October 18, 2026

    1. Agreement to Terms

    By accessing or using 123MyBot ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

    2. Description of Service

    123MyBot is a software-as-a-service platform that enables businesses to create and deploy AI-powered chatbots on their websites. Our service includes chatbot creation tools, lead capture functionality, analytics, and integration capabilities.

    3. Account Registration

    To use certain features of the Service, you must:

    • Create an account with accurate and complete information
    • Be at least 18 years old or the age of majority in your jurisdiction
    • Maintain the security of your account credentials
    • Promptly update any information to keep it current
    • Accept responsibility for all activities that occur under your account

    You must notify us immediately of any unauthorized use of your account.

    4. Subscription and Payment

    4.1 Subscription Tiers

    We offer multiple subscription tiers (Lite, Pro, AI Pro) with varying features and usage limits. Details of each tier are available on our pricing page.

    4.2 Billing

    • Subscriptions are billed in advance on a monthly basis
    • All fees are non-refundable except as required by law
    • We may change subscription fees with 30 days' notice
    • Failed payments may result in suspension of service

    4.3 Free Trials and Promotional Codes

    Free trials and promotional codes are subject to specific terms provided at the time of offer. Upon expiration, your account will be subject to the applicable subscription tier or downgraded accordingly.

    5. Acceptable Use

    You agree not to use the Service to:

    • Violate any applicable laws or regulations
    • Infringe on intellectual property rights of others
    • Transmit spam, malware, or harmful content
    • Impersonate any person or entity
    • Collect data without proper consent
    • Interfere with or disrupt the Service
    • Attempt to gain unauthorized access to our systems
    • Use the Service for any illegal, fraudulent, or deceptive purposes
    • Create chatbots that provide medical, legal, or financial advice without proper disclaimers
    • Resell or redistribute the Service without authorization

    6. Content and Data

    6.1 Your Content

    You retain ownership of all content you create using the Service, including FAQs, business information, and chatbot configurations. You grant us a limited license to use, store, and process your content solely to provide the Service.

    6.2 Lead Data

    Lead data collected through your chatbot belongs to you. You are responsible for handling this data in compliance with applicable privacy laws, including obtaining necessary consents from your website visitors.

    6.3 AI-Generated Content

    Content generated by our AI features (including FAQ generation and chat responses) may not always be accurate. You are responsible for reviewing and approving all AI-generated content before publishing.

    7. Intellectual Property

    The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of 123MyBot and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used without our prior written consent.

    8. Third-Party Services

    The Service may integrate with third-party services (such as OpenAI for AI features). Your use of these integrations is subject to the respective third parties' terms and conditions. We are not responsible for any third-party services.

    9. Service Availability

    We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or experience outages. We will make reasonable efforts to provide advance notice of planned downtime.

    10. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL 123MYBOT, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

    11. Disclaimer of Warranties

    THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

    12. Indemnification

    You agree to defend, indemnify, and hold harmless 123MyBot and its licensees and licensors from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your content; or (d) your violation of any rights of a third party.

    13. Termination

    We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination:

    • Your right to use the Service will immediately cease
    • Your chatbots will be deactivated
    • You may request a copy of your data within 30 days
    • After 30 days, we may delete your account and associated data

    14. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which 123MyBot operates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of the applicable jurisdiction.

    15. Changes to Terms

    We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

    16. Severability

    If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

    17. Contact Us

    If you have any questions about these Terms, please contact us at:

    Email: support@bigmonkgames.com