AI Chatbot for Customer Service
Reduce support tickets and phone calls with an AI chatbot that instantly answers your most common customer questions on your website.
The Problem
Small businesses spend hours each day answering the same questions about hours, pricing, services, and policies. This takes time away from serving customers and growing the business.
The Solution
123MyBot uses Smart Matching AI to understand what customers are asking — even with typos and different wording — and delivers accurate answers instantly from your FAQ library.
Key Benefits
Answer common questions from your saved FAQs
Smart AI understands questions even with typos and casual language
Reduce phone calls and email support volume
Maintain a shared library of business answers
Update FAQs anytime as your business changes
Frequently Asked Questions
How does Smart Matching work?
Smart Matching uses fuzzy search, synonym detection, and intent classification to understand what customers mean, not just what they type. It handles typos, abbreviations, and different phrasings.
How many FAQs can I add?
All plans include unlimited FAQs. Add as many question-answer pairs as you need to cover your business.
What happens when the bot can't answer?
It smoothly hands off by asking the visitor to leave their contact info so your team can follow up personally.
Ready to Get Started?
Start your 14-day free trial. No credit card required.